Shipping And Return Policies

Shipping & Returns

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  All INTERNET and Catalog Orders:   
  Monday through  Friday (8:30am - 5:00pm  USA Pacific Time) 
  Call Our Hot-Line:   1-800-826-2907
 (24 Hour Fax Line): 1-253-922-2650


  We will need the following Information:
 •  Ordering Customer Name
 •  Item(s) Ordered from PSICOMPANY.COM
 •  Method of SHIPMENT desired (See Below)

 


  Evenings, Holidays, or Saturday and Sunday       
  Call Our After Hours Call Management Center:  
 
All Marine, Weather, and GPS Products:     1-800-826-2907  Ext. 260
 
All Wireless, Video, or Radio Devices:        1-800-826-2907  Ext. 259
  
(24 Hour Fax Line):                                        1-253-922-2650

  We will need the following Information:
 •  Ordering Customer Name
 •  Item(s) Ordered from PSICOMPANY.COM
 •  Method of SHIPMENT desired (see below)
 •  Any change in the Order Required

 

  SHIPMENT TRACKER  (Use the Tracker ID e-mailed to you by PSICOMPANY.COM):


Returns and Adjustments:
No product may be returned by Customer for any reason without the prior approval of PSICOMPANY.COM. All returns shall be delivered or shipped prepaid to PSICOMPANY.COM's facility in the original packaging or equivalent, together with a dated proof of purchased (including Invoice) and a return authorization (RMA) number. The RMA number may be obtained from PSICOMPANY.COM's customer service department, (253-922-7890), and should be noted on the outside of the shipping container.

DO NOT WRITE ON THE SHIPPING OR PRODUCT PACKAGE BOX!


Customer shall be responsible for all shipping charges and shall assume all risk of loss or damage in transit to the product returned to PSICOMPANY.COM. Any product returned to PSICOMPANY.COM without prior authorization for its return or proper packaging will be refused. All returned items are subject to a restocking charge of twenty-five percent (25%) of the Invoice value.
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