Privacy Policy Effective Date: 10 June 2025 PSI Electronics LLC (“PSI,” “we,” “our,” or “us”) is committed to protecting the privacy of every visitor, customer, and business partner worldwide. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with applicable data-protection laws, including the EU General Data Protection Regulation (GDPR), the U.K. GDPR, the EU–U.S. Data Privacy Framework (DPF), the California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA), and other U.S. federal and state statutes. 1. Scope This policy applies to www.psicompany.com, to all sub-pages under that domain, and to any offline activities (such as phone or e-mail orders) that reference this policy. 2. Information We Collect Information you provide directly. Name, shipping/billing address, telephone number, e-mail address, payment details, purchase history, and any information you voluntarily submit via forms or e-mail. Information collected automatically. IP address, browser type, operating system, referring URLs, pages viewed, time spent, and cookie identifiers. We gather this data using first-party and limited third-party cookies, log files, and similar technologies. Information from third parties. Fraud-prevention or credit-reference agencies, payment processors, and logistics partners may provide additional data to complete or verify a transaction. 3. Legal Basis for Processing (GDPR Art. 6) We process personal data only when at least one of the following bases applies: Contract. Processing necessary to fulfil a purchase order or service contract. Consent. You have given explicit consent (e.g., to receive marketing e-mails). You may withdraw consent at any time. Legitimate interests. For internal administration, security, fraud prevention, and product improvement, balanced against your rights and freedoms. Legal obligation. Compliance with U.S., EEA, or other applicable laws and regulations. 4. How We Use Personal Information Process, fulfil, and track orders. Provide technical and customer support. Improve our website, products, and services. Send administrative messages such as order confirmations, shipping updates, or policy changes. With your consent, deliver newsletters, product announcements, or promotional offers. Detect, investigate, and prevent fraud or security incidents. 5. Sharing & Disclosure We never sell or rent your personal information. We disclose it only: To trusted service providers (payment gateways, shippers, IT-hosting, e-mail providers) that perform services on our behalf and are bound by contractual confidentiality and data-protection clauses. When required by law, subpoena, court order, or government request. In connection with a business transfer (e.g., merger or acquisition) where customer data is part of the transferred assets, provided that the recipient agrees to honor this policy. 6. International Data Transfers PSI is headquartered in Washington State, USA. If you access our site from outside the United States, your information will be transferred to and processed on U.S. servers. We rely on the EU–U.S. Data Privacy Framework and Standard Contractual Clauses to safeguard such transfers. Our DPF certification details are available here. 7. Data Retention We keep personal data only as long as necessary to fulfil the purposes described above and to meet legal, accounting, or reporting requirements (typically seven years for financial records under U.S. tax law). When data is no longer needed it is securely erased or anonymised. 8. Security Our site is hosted by InMotion Hosting in U.S. data centers that employ 24/7 physical security, firewalls, intrusion detection, and routine vulnerability scanning. Online transactions use Transport Layer Security (TLS 1.3) and PCI-DSS-compliant payment gateways. Internally we apply role-based access control, strong encryption, and ongoing staff training to minimize risk. 9. Cookies & Analytics We use essential cookies for site functionality and analytics cookies (e.g., Google Analytics 4) to understand aggregate visitor behavior. You can manage or disable non-essential cookies via your browser settings or through our cookie-consent banner in the EU/EEA and U.K. Disabling cookies may impact site performance. 10. Your Privacy Rights EU/EEA & U.K. residents: Right of access, rectification, erasure, restriction, data portability, and objection; right to lodge a complaint with your local supervisory authority. California residents: Right to know, delete, correct, and opt out of “sale” or “sharing” of personal information (as defined by CCPA/CPRA). We do not sell personal information, but you may submit requests via the methods below. Marketing opt-out: You may unsubscribe from commercial e-mails at any time by clicking the “unsubscribe” link or by contacting us. 11. Children’s Privacy Our products and website are not directed to children under 13. We do not knowingly collect personal data from children; if we learn that we have done so we will delete that data immediately. 12. Do Not Track Our website does not respond to browser “Do Not Track” signals. You can manage tracking through cookie settings and privacy controls described above. 13. Changes to This Policy We may update this Privacy Policy periodically. We will post the revised version on this page and, if the changes are material, notify registered customers by e-mail. Continued use of our services after any change constitutes acceptance of the revised policy. 14. Contact Us For any privacy-related questions or to exercise your rights, please contact:
PSI Electronics LLC
225 Van Scoyoc Avenue | P.O. Box 143 | Orting, WA 98360 | USA
Tel: +1 253-922-7890 (09:00–17:00 PT, Mon–Fri)
E-mail: privacy@psicompany.com
EU representative under GDPR Art. 27: PSI EU Rep Ltd., Kaiserstraße 61, 60329 Frankfurt am Main, Germany – eudpo@psicompany.com