

Two-Way Radio Repair, Realignment, and Sales – Motorola, Kenwood, ICOM & David Clark
Puget Sound Instrument (PSI) offers nationwide repair, realignment, and technical support for portable radios, mobile radios, repeater systems, and headset systems from the industry’s most trusted manufacturers: Motorola Solutions, Kenwood, ICOM, and David Clark Company. We serve school districts, public safety, utilities, transportation, and industrial sectors with fast turnaround and expert diagnostics.
We specialize in the following brands:
- Motorola Solutions – MOTOTRBO, XPR Series, R7, R5, ION, CP Series, and Motorola Repeaters
- Kenwood Communications – NX Series (NEXEDGE), TK Series, ProTalk, and NX-5000 Series
- ICOM America – IC Series, F Series, and F7010/F7020 Series
- David Clark Company – Headsets, intercom systems, and audio accessories
Featured Equipment
Motorola R7
Designed for critical environments, the R7 features dual microphones, noise suppression, adaptive feedback control, and Wi-Fi/Bluetooth support. Ideal for public safety and industrial use. PSI provides diagnostics, firmware updates, and full repair services.
Motorola R5
A compact and rugged mid-tier radio with MOTOTRBO digital functionality, the R5 is ideal for education and facility users. PSI supports programming, alignment, and repair for the entire R5 line.
Motorola Repeaters
We support SLR and MTR series repeaters with power calibration, firmware updates, RX/TX alignment, and coverage optimization.
Kenwood NX-5000 Series
Supports NXDN, P25, and DMR, making it one of the most versatile radios on the market. PSI offers board-level repair, alignment, and programming.
ICOM F7010/F7020 Series
High-performance P25 Phase 1/2 radios with AES/DES encryption, GPS, and MIL-STD ruggedness. PSI offers full service, from repairs to keyloader compatibility and programming.
Our Process
Every radio is tested on certified Motorola R2600, HP, or Aeroflex service monitors and brought back into alignment per OEM specifications. We verify:
- Transmit power and deviation
- Receive sensitivity and squelch thresholds
- Modulation quality and fidelity
- Antenna, battery, and accessory interface
We provide:
- Radio model identification and evaluation
- Firmware updates and programming support
- Repeater realignment and system tuning
- Battery and accessory replacement
- Radio cloning and fleet configuration
To request service, call us, submit a form, or request a quote through this website. We’ll respond within 1–2 business days with pricing, shipping instructions, and turnaround estimates.
Radio Sales
PSI sells new and professionally refurbished radios from Motorola, Kenwood, and ICOM. All refurbished radios are aligned, tested, and fully operational upon shipment. We do not sell used radio parts.
If you're unsure of your radio’s model or operating condition, contact us. Our experienced team will help guide you through the right service or replacement options.
David Clark Headsets & Intercom Systems
David Clark Company is synonymous with excellence in mission-critical communication. For over 80 years, they’ve designed headsets, intercoms, and audio accessories used by professionals in aviation, fire/rescue, EMS, law enforcement, military, maritime, and industrial environments. Their rugged headset systems deliver clear, reliable audio in high-noise, high-risk conditions—featuring active noise cancellation, moisture-resistant microphones, gel-seal ear cushions for all-day comfort, and MIL-STD durability. Many models connect directly to radios without adapters, simplifying setup and maintenance.
Popular Series and Systems
- Series 3000: Rugged analog headsets with direct radio connection—no adapter needed
- Series 3800 Vehicular Intercom: Modular intercom for fire/rescue and utility vehicles
- Series 6000 / 6600i: Wireless headsets with VOX, noise attenuation, and extended range
- Series 7000 / 7200: Lightweight, voice-activated headsets for marine and industrial team communications
Industries Served
- Fire & EMS: Flame-resistant materials, glove-friendly controls, crystal-clear comms
- Law Enforcement & Tactical: Secure headsets for patrol, crowd control, and SWAT operations
- Aviation: FAA-compliant options for civilian and military aircrews
- Marine: Saltwater-resistant intercoms and headsets for offshore operations
- Industrial & Utilities: Noise-canceling clarity and rugged durability on noisy job sites
PSI is your authorized David Clark dealer for headsets, adapters, and accessories. Our audio specialists can help match your headset system to the correct radio model or application.
Authorized Dealer Links
PSI is an authorized dealer for all four manufacturers.
Motorola Solutions
Kenwood Communications
ICOM America
David Clark Company
Contact Your Radio Repair Specialist Today
