Terms & Conditions of Use

PSI Electronics, LLC – Terms & Conditions of Use and Sale Legal Entity & Contact
PSI Electronics, LLC (“PSI,” “we,” “us,” “our”)
225 Van Scoyoc Avenue | PO Box 143, Orting, WA 98360 USA
Tel +1 253-922-7890 | Fax +1 253-922-2650
Website: www.psicompany.com 1. Scope & Acceptance These Terms govern every quotation, invoice, purchase-order acknowledgement, and on-line transaction issued by PSI. By purchasing from or accessing PSI you confirm that you have read, understood, and agree to be bound by these Terms. Any additional or conflicting terms proposed by Customer are expressly rejected unless separately agreed in a signed writing by an authorized PSI officer. 2. Secure Transactions & Privacy On-line payments are processed through PCI DSS v4.0–compliant gateways (currently Authorize.net) using TLS 1.3 encryption. Personal data is handled in accordance with the PSI Privacy Statement, the California Consumer Privacy Act (CCPA), the EU/UK GDPR (where applicable), and other relevant laws. By transacting you consent to cross-border data transfers to the United States for order fulfillment and support. 3. E-mail Confidentiality Notice Messages originating from @psicompany.com may contain confidential or privileged information and are intended solely for the addressee. Unintended recipients must notify the sender, delete the message, and refrain from use or disclosure. All outbound e-mail is scanned for malware via G Data Endpoint Security and Microsoft 365 Exchange Online Protection. 4. Terms of Payment Currency: U.S. Dollars (USD) only. Unless otherwise noted on the face of the invoice, payment is due Net 0 – Payable on Receipt. Past-due balances accrue interest at 1.5 % per month (18 % APR) or the maximum lawful rate. Customer is liable for all costs of collection, including reasonable attorneys’ fees. PSI retains a purchase-money security interest in delivered goods until paid in full and may file UCC-1 financing statements as required. 5. Prices & Taxes Prices exclude sales, use, value-added, excise, import, or similar taxes, duties, and fees. Customer is responsible for all such charges or must furnish a valid exemption certificate. 6. Delivery, Title & Risk of Loss All shipments are F.O.B. PSI Orting, WA (Incoterms 2020: Ex Works), unless stated otherwise on the invoice. Title and risk of loss transfer to Customer upon delivery to the carrier. Delivery dates are estimates only; PSI is not liable for delays beyond its reasonable control. 7. Export Compliance Products and technical data are subject to U.S. export laws (EAR, ITAR) and may not be transferred to persons or entities on the BIS “Lists of Parties of Concern,” OFAC Sanctions lists, or other restricted-party lists. Customer agrees to obtain any required export licenses and to indemnify PSI for violations. Reference: BIS Denied-Party Lists. 8. Returns & RMA Policy No returns without a pre-issued Return Material Authorization (RMA) number. Items must be returned in original packaging, freight prepaid, within 30 days of invoice date. Non-defective returns are subject to a 25 % restocking fee. Risk of loss remains with Customer until goods are received and inspected by PSI. 9. Limited Warranties & Disclaimers PSI passes through, to the extent permitted, each original manufacturer’s written warranty. EXCEPT AS EXPRESSLY PROVIDED ABOVE, PSI MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Warranties do not cover damage caused by misuse, neglect, unauthorized repairs, environmental factors, or improper installation. 10. Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW, PSI SHALL NOT BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS, BUSINESS INTERRUPTION, OR DATA LOSS) ARISING FROM THE SALE OR USE OF PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. PSI’S TOTAL CUMULATIVE LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY CUSTOMER FOR THE SPECIFIC PRODUCTS AT ISSUE. 11. Force Majeure PSI is excused from performance for events beyond its reasonable control—including but not limited to natural disasters, pandemics, labor disputes, component shortages, government actions, cyber-security incidents, or carrier delays. 12. Governing Law & Venue This Agreement is governed by the laws of the State of Washington, without regard to conflict-of-law principles. Exclusive venue for any dispute lies in the state or federal courts located in Pierce County, Washington. The U.N. Convention on Contracts for the International Sale of Goods (CISG) does not apply. 13. Severability & Waiver If any provision is held unenforceable, the remaining provisions remain in full force. Failure by PSI to enforce any term is not a waiver of future enforcement. 14. Entire Agreement These Terms, together with the face of any applicable PSI invoice or sales acknowledgement, constitute the complete and exclusive agreement between the parties, superseding all prior or contemporaneous proposals, representations, and communications. No amendment or waiver is effective unless in a signed writing by an authorized PSI officer. © 1999–2025 PSI Electronics, LLC. All rights reserved.